At LLUCCI, our pride is not only in our products, but in the results and progress our customers achieve. We know the our device works and we are so confident in its effectiveness that we provide a 30-day at-home trial. If for any reason your device does not provide you with the level of relief from chronic pain that you were expecting, you may return it for a refund at any time within 30 days of delivery.

Yes, you can use your HSA (Health Savings Account) or an FSA (Flexible Spending Account) debit card like you would any other credit card. The device is eligible for use with either account. Electrotherapy Pain Relief Device reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account (DCFSA).

Depending on your plan, you may be reimbursed directly from your insurance company after purchasing your back pain device. We don’t accept direct payment from insurance companies, but we provide a proof of purchase itemized receipt via email and will help you in the reimbursement process.

Insurance coverage varies depending on the insurance company, the plan, and condition being treated. For example, Medicare's coverage states the following: "All uses of NMES other than for the treatment of disuse atrophy in neurologically intact patients and for walking in SCI patients remain non-covered."

Back and leg pain is complex. However, Our back pain relief machine is unique as it works for the majority of people because it improves musculoskeletal function and health. The device reduces pain by healing damaged tissues, lowering inflammation, and strengthening spinal stabilizing muscles. Remember you can try it with our 30-Day Home Trial Program.

• Do not use this device if you have a cardiac pacemaker, implanted defibrillator, or other implanted electronic device, or are connected to high frequency surgical equipment.
• Do not use this device over your eyes, mouth, face, front of neck, head, chest , or
  across your heart because this could cause severe muscle spasms resulting in difficulty in breathing and other adverse effects.
• Consult with your physician before using this device if you are in the care of a physician.
• Stop using this device and consult your physician if your pain does not improve, becomes more than mild, or continues for more than five days.
• Do not use this device while driving, operating machinery, or during any activity in which electrical stimulation can put you at risk of injury.
• Do not use this device over open wounds or rashes, or over swollen, red, infected, or inflamed areas or skin eruptions (e.g., phlebitis, thrombophlebitis, varicose veins).
• Do not use this device over metallic implants or in proximity to, cancerous lesions.
• Do not use this device on children.
• Do not use this device in the presence of electronic monitoring equipment (e.g., cardiac monitors, ecg alarms), which may not operate properly when the electrical stimulation
  device is in use.
• Do not use this device when in the bath, shower or other sources of moisture.
• Do not use this device while sleeping.
• Do not use this device on abnormal skin, or skin that is not clean & healthy.
• Do not operate in close proximity (e.g. 1 m) to shortwave or microwave therapy equipment as it may produce instability in the device output.
• Do not use this device if you are susceptible to rhythm disturbances to the heart unless under direction of your physician.
• Do not use this device if you are pregnant, or suspect that you are pregnant, unless
  under the direction of your physician.
• If you have suspected or diagnosed heart disease, you should follow precautions
  recommended by your physician.
• If you have suspected or diagnosed epilepsy, you should follow precautions recommended by your physician.
• Use this device with caution if you have a tendency to bleed internally, such as following an injury or fracture.
• Consult with your physician prior to using this device after a recent surgical procedure, because stimulation accelerates the healing process.

The device can be used on other areas; however, we do not recommend use on the front of the neck, across the chest, or on the head.
The device will improve musculoskeletal health and function on the area it is applied. For example, if you're having muscle spasms in your mid back, you would apply the device in that area.

In order to obtain the best degree of pain relief, we recommend the following pad placement guidelines:

1. Take note of exactly where your pain is located. Outline the most concise and tender area of the pain.
2. The pad can be placed in one of three directions 1. vertical 2. horizontal 3. angulated.
3. It is advisable not to place the pad directly over a joint such as the knee, elbow or ankle as its movement can alter the adherence of the pad.
4. Increase intensity gradually as each body part will tolerate a different level of intensity
Note: Pad placement as well as intensity level tolerance varies from person to person. We recommend following our guidelines and doing what feels best for you.